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FAQs

 
 
 

Home > Landlords, Condo/Co-op Owners > FAQs for Landlords, Condo/Co-Op Owners

 
What is the Insurent® Lease Guaranty Program?
  Who is the Insurer of Insurent® Lease Guaranty Program?
  When would the Insurent® Lease Guaranty be used?
  What is the advantage of an Insurent® Lease Guaranty over a parental or co-signer guaranty?
  Who does the Insurent® Lease Guaranty cover?
  Who pays for the Insurent® Lease Guaranty?
  What is the duration of the Insurent® Lease Guaranty?
  What markets are covered by the Insurent® Lease Guaranty Program?
  When does the landlord or condo/co-op owner receive payment under the Insurent® Lease Guaranty Program?
  Are there any pre-conditions under the Insurent® Lease Guaranty Program?
  Is the Insurent® Lease Guaranty applicable to any apartment?
  Is the Insurent® Lease Guaranty applicable for rent-stabilized apartments?
  Do all landlords in New York City accept the Insurent® Lease Guaranty?
  Do the landlords' rights under a lease change if the tenant has an Insurent® Lease Guaranty?
  Does the use of the Insurent® Lease Guaranty mean that I cannot evict the tenant if he or she stops paying rent or breaches other provisions of their lease?
  What happens in the case of a renewal lease?
Can a tenant get pre-approved for the Insurent® Lease Guaranty Program before he or she has found an apartment?
  What are Insurent's® hours of operation?

What is the Insurent® Lease Guaranty Program?
The Insurent® Lease Guaranty Program was established to be the first and leading provider of institutional guarantees on residential leases.

   


Who is the Insurer of the Insurent® Lease Guaranty Program?
The Insurent® Lease Residual Value Policy is underwritten and issued by CastlePoint Insurance Company, a property and casualty insurance company licensed in New York and other states. CastlePoint Insurance Company is rated A- (excellent) by A.M. Best, and is located at 120 Broadway, 30th Floor, New York, NY 10271-3099.

   


 

When would the Insurent® Lease Guaranty be used?
The Insurent® Lease Guaranty Program will primarily be used when a landlord in a qualified building requires a prospective tenant who doesn't meet the landlord's criteria (including insufficient income or credit) to have a third-party guaranty of the lease, and/or additional security or prepayment of rent. The landlord may be willing to accept an Insurent® Lease Guaranty instead of some or all of these items.

   


 

What is the advantage of an Insurent® Lease Guaranty over a parental or co-signer guaranty?
The Insurent® Lease Guaranty is provided by a highly rated insurance company. CastlePoint Insurance Company is rated A- (excellent) by A.M. Best. The Insurent® Lease Guaranty represents an institutional guarantor of payment versus a guaranty of collection by an individual. Insurent® pays the claim within five business days of the filing of claims.

   


 

What does the Insurent® Lease Guaranty cover?
The Insurent® Lease Guaranty insures the performance of the tenant under the lease. The Lease Guaranty insures that the landlord will receive payment of the loss due under the lease, in the event of the tenant's breach. Please view the Lease Residual Value Policy for specific details.

   


 

Who pays for the Insurent® Lease Guaranty?
The tenant pays for the Insurent® Lease Guaranty. The tenant pays a one-time fee ranging from 4.75 percent to 11.0 percent of the annual rent prior to, or simultaneously with, the execution of the rental lease agreement with the landlord. Upon payment of the residual value fee (guaranty fee), coverage is initiated for the landlord for the lease.

   


 

What is the duration of the Insurent® Lease Guaranty?
The Insurent® Lease Guaranty Policy primarily covers one year leases. Additional lease terms of one year plus a partial month are covered provided that the prorated monthly rent for the partial month is collected with the first month's rent at the inception of the lease. Additionally, lease terms of up to fifteen months are covered where no monthly rent of up to three months will be charged, provided that the free rent period occurs at the end of the lease term. Please view the Lease Residual Value Policy for specific details.

   


 

What markets are covered by the Insurent® Lease Guaranty Program?
Currently, the Insurent® Lease Guaranty is applicable to apartments located in the New York metropolitan area. We plan to expand the program to other major U.S. markets in the near future.

   


 

When does the landlord or condo/co-op owner receive payment under the Insurent® Lease Guaranty Program?
The landlord submits a claim upon termination of a lease and recovery of legal possession of the apartment. Payment of loss to the landlord or condo/co-op owner is  made within five business days of receipt of a claim under the Insurent® Lease Guaranty. For complete details, please view the Lease Residual Value Policy.

   


 

Are there any pre-conditions under the Insurent® Lease Guaranty Program?
Yes, there are a few minimal pre-conditions. The primary pre-condition is that the landlord must commence an eviction proceeding within 55 days of non-payment by the tenant. For complete details, please view the Lease Residual Value Policy.

   


 

Is the Insurent® Lease Guaranty applicable to any apartment?
The Insurent® Lease Guaranty Program will only apply to apartments located in Insurent®-certified buildings. You can search the Insurent® database of certified buildings. Insurent is constantly expanding its base of certified buildings.

   


 

Is the Insurent® Lease Guaranty applicable for rent-stabilized apartments?
The Insurent® Lease Guaranty is available for market-rate and rent-stabilized apartments only.

   


 

Do all landlords in New York accept the Insurent® Lease Guaranty?
A number of landlords presently accept the Insurent® Lease Guaranty. New landlords and their respective buildings are being added on an ongoing basis. If you wish to have your building accept the Insurent® Lease Guaranty, please email landlord-info@insurent.com or call (212) 295-5000

   


 

Do the landlords' rights under a lease change if the tenant has an Insurent® Lease Guaranty?
The landlord retains all of the rights which are part of the apartment lease. Moreover, all of the tenant's obligations and responsibilities under the apartment lease remain the same.

   


 

Does the use of the Insurent® Lease Guaranty mean that I cannot evict the tenant if he or she stops paying rent or breaches other provisions of their lease?
No. The Insurent® Lease Guaranty does not prevent a landlord or condo/co-op owner from commencing an eviction proceeding. Utilization of Insurent®’s Lease Guaranty will not relieve a tenant of any obligations including the payment of rent. In addition, a tenant is liable to the insurance company for any claims paid to the landlord, and will be subject to legal action for the full recovery of any such payments. Please view the Tenant Participation Agreement for specific details.

   


 

What happens in the case of a renewal lease?
The Insurent® Lease Guaranty does not automatically apply to lease renewals or extensions. If the tenant needs a lease guaranty for a lease renewal, he or she will be required to reapply for the second year. If the tenant is approved, he or she will pay a new residual value fee (guaranty fee) at a discount.

   


 

Can a tenant get pre-approved for the Insurent® Lease Guaranty before he or she has found an apartment?
Yes. A prospective tenant can apply for the Insurent® Lease Guaranty and, if he or she qualifies, he or she will receive an Insurent® Qualification Certificate. He or she can show the Insurent® Qualification Certificate to brokers and landlords to help speed the lease approval process.

There is no additional charge for an Insurent® Qualification Certificate.

Once the tenant finds an apartment, Insurent® will verify his or her application data and references before issuing a lease guaranty. If the prospective tenants each want their names on the same lease, they will only qualify if they have selected an apartment from an Insurent®-certified building.

   


 

What are Insurent®'s hours of operation?
Insurent®'s hours of operation are Monday-Friday from 9:00 a.m. to 6:00 p.m. (EST), excluding holidays.